![]() If this happens, they need to re-enroll in their non- Okta-based Symantec VIP enrollments. Users are unenrolled from their other, non- Okta Symantec VIP enrollments when they remove their Okta-based enrollment from their Okta Settings page. In the web browser on your computer, enter the security code in the Verify with Symantec VIP page.On your mobile device, open the VIP Access app to obtain a six-digit security code.Your users will be able to login to Symantec Vip Manager with your IdP credentials. In the web browser on your computer, enter your Okta username to sign in to your Okta org.Įnter your Okta password and click Verify. AuthDigital provides a secure access to Symantec Vip Manager application. If you are already a patient portal user and need technical support, please call 87. Enter all codes in the same order as they appear in the app. For questions regarding the VIP portal, contact or call 70. In the web browser on your computer, enter the following information in the Set up Symantec VIP page:. ![]() On your mobile device, open the VIP Access app: Each code is only available for 30 seconds. Be sure you are using a new VIP code from the mobile app each time you try to authenticate. If not, follow the instructions referenced here: Symantec VIP Enrollment. In the web browser on your computer, sign in to your Okta org. If you see the screen below after logging in, proceed to number 2. Make sure you've installed the VIP Access app on your mobile device. The first time you sign in to Okta after your admin has configured Symantec VIP as a factor in Okta, you're prompted to set up Symantec VIP. Click Inactive in the upper right and then select Activate.Įnd-user experience First-time authentication.Click Browse to select the certificate that you obtained from Symantec VIP Manager.Įnter the password that you used when you obtained the certificate from Symantec VIP Manager.On the Factor Types tab, click Symantec VIP and then click Edit.In the Admin Console, go to Security Multifactor. Obtain a new certificate from Symantec VIP Manager.The expiration date is shown in Certificate details in the Factor Types tab. Certificates are typically valid for two years. Perform these steps if you need to replace the certificate for any reason, such as before it expires.
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